Warranty Policy
Last updated: 2026-11-08 · Your Company Ltd
Coverage
| Component | Warranty |
|---|---|
| Frame | 2 years |
| Motor & controller | 1 year |
| Battery | 1 year or 1,000 charge cycles |
| Charger & electronics | 6 months |
Not covered
Wear parts (tyres, brake pads, bulbs, cables), damage from accidents, misuse, unauthorised modifications, water submersion, or using a non-original charger.
How to claim
- Contact us with your order number.
- Send photos or a short video of the problem.
- We diagnose remotely and ship the replacement part, usually within 5 business days.
Questions about this policy? Contact us or read our FAQ.
